frequently asked questions
We understand that as new parents, you have lots of questions, and we’re here to help. Here are some of the most frequently asked questions about our products and services.
If you can't find an answer to your questions here, please don't hesitate to reach out!
There are many good, even organic, options in the stores; however, the products have to be pasteurized and made shelf stable. The pasteurization and shelf stability process involves cooking the jarred food at extremely high temperatures to kill bacteria for longer storage, at the same time taking out many of the food's vitamins, nutrients and taste. Harvest to Highchair produce is cooked by steaming or roasting for the most flavor, pureed and hot filled into sterilized jars for delivery or flash frozen. The inherent nutritional value and taste of the produce is retained and there is less handling of the puree once ready for packaging.
Each Big or Little Appetite subscription includes fourteen 2- or 4-ounce jars per week of a wide assortment of vegetable and fruit purees. Your order of jars will arrive in an bag for you to dropped your empty jars for us to pick up the following week. We like to sterilize and reuse our jars for smaller environmental impact. Or, they can be recycled in your recycle bins.
All Harvest to Highchair baby food is produced in a South Carolina DHEC approved kitchen at Maddex Mercantile. With over 60 hours of training in hazard analysis and critical control point management, we are a certified food safety manager with over 10 years of experience in food and beverage.
Please let us know if your child has a specific food allergy and that will not be included in your jar assortment or any mixture you receive. However, please note that we prepare Harvest to Highchair foods in a kitchen where other foods are prepared so there are some allergens present. We are EXTREMELY careful to maintain the highest standards of sanitation between preparation of other foods and baby food.
Not all of Harvest to Highchair is organic. If there is produce available to us that is organic and requested, we will use organic. However, we work in a kitchen that is not certified organic so we are unable to be fully organic. The water we use for production is purified bottled water.
Each jar of Harvest to Highchair will have a born on date on the label. All Harvest to Highchair jarred food must be used or frozen within seven (7) days of this date.
Each package of Harvest to Highchair fresh to frozen packs will also have a born on date on the tamper resistant seal. All Harvest to Highchair fresh to frozen food should be kept frozen and used within four (4) months of the born on date.
Our Little Bites should be refrigerated and used within five (5) days of delivery.
The pouches are portable and user-friendly. However, only the caps are made of #2 recyclable plastic and are typically too small to be accepted at most recycling facilities. The pouch itself is multilayered plastic and foil and therefore, non-recyclable.
In addition, pouches don't allow for your little ones to further develop the crucial oral motor skills and social interaction of being fed with a spoon.
Babies are born with both a sucking reflex and an extrusion reflex. The sucking reflex is beneficial for suckling a breast or bottle and when it comes to feeding this is what they’ll use for their first few months of life.
An extrusion reflex is when babies will push any food placed on their tongue out the front of their mouth. Between the ages of 4 and 6 months, most babies are developmentally ready to get their first taste of solid foods. It is at this point in development, babies begin to lose the extrusion reflex.
Most children will start out eating about 1 to 2 ounces of puree per meal. Begin with our single purees to start solids. We have a great calendar to help you navigate the initial process of starting solids and promote palatetraining.
As your little one begins to develop a more robust palate and show interest in new flavors, you should step up to our combos and blends for more diversity and the introduction of herbs and spices. If you have opted into a subscription, you can upgrade to larger jars at anytime. We can prorate the difference for the remainder of your subscription.
Harvest to Highchair jars will be delivered within one day of production to your home. There is no minimum purchase for delivery in the immediate Charleston area. We do ship outside Charleston but there is a fee which is calculated on a case-by-case basis. Shipping fees depend on your geographic location. We ship on dry ice and 2 day air to maintain the integrity of our food. Overnight shipping is available, please inquire for cost.
All sales are final. However, if you are moving outside of the delivery area, you can cancel the remaining weeks of a subscription with a refund the remaining weeks on a prorated basis, or we can change to a fresh to frozen subscription for the remainder of your subscription. Proof of new address must be provided for cancellation to be finalized.
It is our priority that your food arrive fresh and delicious. If there is a problem with your order, please don't hesitate to reach out and we will do our best to rectify the problem.